Any domestic package over $500 in product value will require a signature confirmation and will only be shipped via UPS. We do this to ensure safety for our customers and to have the packages successfully delivered. If for any reason you are unable to sign for the package upon the estimated delivery date, you may contact UPS at 1-800-742-5877, to schedule a pick up time or to reschedule a delivery date.
Any packages that have been rerouted back to us will incur extra shipping fees to have the package redelivered. Any orders canceled after shipping from our facilities, will be charged a 15% restocking fee.